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For specific affected areas and their postal codes, please download the attachment for details.
Notice: Delays in Delivery Times for Certain Routes to the United States (September 12, 2025)

2025-09-12

Dear valued customer:

 

We regret to inform you that, according to the latest notification from our service provider, the port of Chicago, USA, is experiencing temporary backlogs due to increased cargo volumes. Delays are anticipated during the import customs clearance process.

 

For the latest details, please consult your account manager or customer service representative. We kindly ask that you prepare your shipment in advance. We apologize for any inconvenience this may cause. Thank you for your understanding and support!